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E-Commerce & ERP

Shopify ↔ Microsoft Dynamics 365

Connect Shopify with Microsoft Dynamics 365 to synchronize products, pricing, inventory, customers, orders, refunds and fulfillment data between the commerce storefront and ERP operations.

CommerceERPOrders & InventoryData Transformation & Automation
Shopify ↔ Microsoft Dynamics 365 logo

About this integration

Plumbed connects Shopify with Microsoft Dynamics 365 so retailers can automate the exchange of product, price, inventory, customer, order and fulfillment data between commerce and ERP operations.

The integration can support Dynamics 365 Business Central and other Dynamics 365 environments through Microsoft's standard APIs and Dataverse, depending on the customer's architecture. Plumbed adds customer-specific mappings, validation rules and transformation logic so Shopify data fits the operational and financial structures used in Dynamics 365.

Typical scenarios include publishing ERP inventory and pricing to Shopify, importing Shopify orders into Dynamics 365 and returning fulfillment or tracking information to the customer-facing shop.

Supported data flows

API or event-driven

Microsoft Dynamics 365 to Shopify

Create and update products, variants, product attributes and channel-ready commerce data between the ERP and Shopify.

Scheduled or event-driven

Microsoft Dynamics 365 to Shopify

Synchronize product prices, customer-specific price logic or channel pricing where Dynamics 365 is the commercial source of truth.

Near real-time

Microsoft Dynamics 365 to Shopify

Publish available inventory from Dynamics 365 into Shopify and keep online availability aligned with ERP stock positions.

Event-driven

Shopify to Microsoft Dynamics 365

Import new Shopify orders, line items, taxes, discounts, shipping information and payment references into Dynamics 365 for operational processing.

API or event-driven

Shopify to Microsoft Dynamics 365

Create or update customer and address data required for order processing, service and account management.

Event-driven

Microsoft Dynamics 365 to Shopify

Send fulfillment, shipment and tracking information from Dynamics 365 back to Shopify so customers see the current delivery state.

API

Bidirectional

Synchronize cancellations, refunds and return-related updates according to the retailer's financial and operational process.

The Plumbed advantage

Connect Shopify and Dynamics 365 without turning every mapping or process difference into a long custom ERP project.

  • Commerce-to-ERP flow: Move orders, customers, taxes, discounts and shipping information into Dynamics 365.
  • ERP-to-commerce flow: Publish product, inventory, pricing and fulfillment information back to Shopify.
  • Customer-specific logic: Support internal item numbers, warehouse rules, price logic, tax mappings and custom fields.
  • Data transformation: Validate, clean and transform payloads between Shopify's commerce model and the customer's Dynamics 365 setup.
  • Operational visibility: Monitor failed records, API responses, retries and synchronization status.
  • Lifecycle ownership: Plumbed supports implementation, testing, production operation and ongoing API changes.